Posts Tagged ‘Customer Base’

Product Sourcing Strategies - New Trends That Will Work For Your E-Biz

Monday, November 23rd, 2009

Changing with the Times
In recent years, online shoppers have gotten more computer-savvy and more comfortable making purchases over the Internet. As a result, their expectations have grown. They know what they?re looking for and they have more choices, so they?re more discriminating about where they?ll shop. That?s why it?s important for online sellers to adapt the way they source products and give their customers what they want. Fortunately, some new trends have emerged in product sourcing that are ideal for the home-based retailer:

? Vertical Product Sourcing
Consumers want to buy from e-stores with specialized product lines. Lisa Suttora, of http://WhatDoISell.com, explains, “Vertical product sourcing is going very deep and very narrow into a product line. You want to focusing on those narrow niches.? For example, if you sell general home décor, you might concentrate on teen home décor or home décor made from organic materials. But make your products closely related ? variety stores don?t work well online.

? Target a Demographic
Consumers want differentiation, so you, as a seller, need to look at what makes your business unique and sets it apart from every other e-store. Focus on your customer base ? design your web store and word your listings to appeal to your target market. Provide them information relevant to them ? if you sell old movie memorabilia, write some articles on old film stars or share behind-the-scenes tidbits that will give your customers a reason to come back to your site. Do something to add value to your web site and make it stand out.

? Cater to All Seasons
Everyone knows that snow boots sell best in the winter months and pumpkin décor sells best in the fall. But most people don?t realize that almost every product sells best at a particular time of year. You can maximize your sales by constantly adjusting your line-up to the changing seasons. For instance, if you sell tableware, start catering to wedding shoppers around June ? carry certain types of silverware, napkin-holders, toasting flutes, etc.

If your core products are season-specific, find related alternatives for your standard products? off-season. There?s no reason to lose out on sales just because it?s chilly out. If you sell lawn furniture, you might not sell a single grill in December. But you might do quite well with heat lamps, or other products for people that want to spend time enjoying the outdoors.

? Source Multiple Venues
While there?s nothing wrong with working with particular wholesalers on a regular basis, be sure you don?t get stuck in product sourcing rut. If you’re not utilizing the many available product channels, you’re not making the connections you need or exposing yourself to the many highly specialized products you may not even realize are out there.

Consider integrating localized sourcing. Many brick-and-mortar stores in your area may be interested in having an online presence but be unsure of how to get started. Says Suttora, ?This represents an opportunity for eCommerce sellers who work from home or out of their office, to partner with these other companies; and doing so can greatly increase your income.? Beyond that, it?s a great way to strengthen your product line without increasing your overhead.

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Typical Mistakes That Must Be Avoided To Succeed In Internet Business

Saturday, November 21st, 2009

An Internet business’s start-up costs are often much less than those of traditional businesses. The rent and overhead may be minimal. If what you are offering can be downloaded, such as software, you may not need an 800 number for customers to call, nor a fulfillment center to ship the orders, since all this can be taken care of on your web site. You can limit your start-up costs by designing the web page, enabling e-commerce with a secure server to transact credit cards, and having an Internet service provider host the site, administrative costs, and advertising.

You should be aware of potential pi [falls in making e-commerce your business. Many Internet start-up companies fail because they did not raise enough capital to carry them through the inevitably difficult start-up period. Those that have gone by the wayside had good ideas and effective ways of carrying them out, but without enough seed money, they ran out of time. The reality of business is that in most cases it takes time for a company to realize a profit. The company may have to deal with unexpected costs and an Initial period of getting the kinks out. Most companies simply need time to build a customer base before they see their investment realized.

Many Internet companies today are overly focused on revenue and attracting customers rather than paying enough attention to the bottom line, which translates into a profitable venture. The outcome of this will result in a consolidation of Internet companies within defined markets and profitability becoming a key issue for survival and success.

Another common pitfall is that many would-be entrepreneurs begin an internet start-up company without a well-defined business model or plan. Perhaps they think the Internet has changed the rules of business. It has not. Only the medium has changed. More than ever, you must fully understand the needs of the marketplace, the needs of your customers, and who your major competitors are.

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Can The Average Person Really Make A Living Online?

Wednesday, November 18th, 2009

Can you really make money online? The answer is a resounding ?Yes!?

First, though, you need to understand how this game really works.

The right mindset is crucial to your success.

You?ve probably come across numerous business opportunities already. I know you?re actively searching for information. I hope you haven?t become jaded already by the con artists out there who make false promises.

The fact is you can profit significantly and, yes, even quickly once you learn the right way to do business online. So, approach this article with an open mind.

What E-Commerce is really all about

There?s nothing magic about the Internet. It?s really just another medium of communication. The difference between doing business online versus doing business in a brick and mortar establishment is this:

1. Your potential customer base spans across the globe if you so desire. You aren?t limited by your location.

2. Your business operates 24/7. You can still make sales even when the workday ends.

3. Your overhead is significantly lower than it would be in a traditional business, and the barriers to entry are lower as well.

4. You can create non-traditional businesses which will have no parallel in the offline world.

As an online entrepreneur, you also enjoy a wider range of options in number of products you sell, their method of delivery and your profit margin after expenses.

Sounds great, right? It truly is an ideal situation for the small, home based business owner; but don?t quit your job just yet.

An online business requires just as much focus and dedication to get off the ground as any other business, so forget about working at home in your underwear right off the bat.

The first thing you need to do is investigate your options. What type of business can you start online? Which businesses are the easiest to set up?

If you already possess some business knowledge and common sense, you?re off to a great start. The real challenge comes when you start translating this knowledge to match the rules of online commerce. The game is played a bit differently on the internet than it is on the streets.

Newcomers often have difficulty sorting out the differences between business models versus business strategies.

Here are some of the most common online business models:

1. Selling tangible goods (ie, Ebay)

2. Selling information products (intangible/downloaded)

3. Affiliate marketing

It takes a certain personality to thrive in any one of these. Let?s take a look at the traits associated with each.

The Seller of Tangible Goods

This type of entrepreneur usually possesses previous experience in the retail industry, though it is not totally necessary to have previous experience in order to succeed. However, an inexperienced online retailer faces the biggest learning curve.

In order to sell tangible goods, you?ll need to learn the ins and outs of wholesale for product sourcing. You?ll need to learn how to set the optimal price point for your products to remain profitable and competitive. You must deal with shipping and returns.

If you run a one-person operation, it will be near impossible to ship products in the necessary volume. In this case, you?ll need to find companies which can ?drop ship? your product. Drop shipping is a fulfillment service.

This sounds ideal ? but be forewarned. Most real wholesalers have minimum order requirements and will not ship single items.

Drop ship wholesalers who do ship single items often mark up their prices and you end up paying at least 10%-15% above the true wholesale cost. This isn?t a small price to pay when your objective is competitive pricing. Even a small mark up can kill your profit margin.

If you choose this route, be prepared for a lot of hard work! Online retail requires persistence, patience, strategic planning and a high degree of risk.

The Seller of Intangible/Information Products

Information products present an good opportunity for small, home-based business owners. Your costs of development and overhead are low, while your potential profit margin is high.

You will need a new skill set if you choose this path. Primarily, you will need to learn good copywriting skills and how to sell people on what they desire, not on what they think they need. It?s relatively simple to entice a visitor to purchase, say, an MP3 player when they?re already looking for one. This doesn?t require convincing sales copy.

An information product, though, does require good copy. You?re asking your potential customer to invest in a product they aren?t familiar with ? something they can?t see or touch or play with like a tangible product.

Information marketing is very much ?all in the mind?. It rests on your ability to stir up people?s passions and secret wishes. If you pride yourself on seeing ?the big picture? and have the heart of a teacher or communicator, information marketing could be the right choice for you.

The Affiliate Marketer

Being an affiliate marketer can be the Ideal business for most people. They make a living selling products they do not own. Profits come from commissions paid on sales that they refer to other merchants.

A good affiliate can reap an enormous full-time income marketing a whole suite of products that he does not own. He doesn?t pay for product creation, doesn?t have to ship anything and doesn?t deal with customer service issues or returns.

One major skill an affiliate marketer needs to develop as is the ability to generate highly targeted traffic. You also need to learn how to capture that traffic and do a bit of extra selling before they hit the merchant?s site.

If you don?t capture the visitor?s e-mail address, they?re gone for good ? and you?ll get stuck trying to generate volumes of traffic over and over again just to capture enough ?luck of the draw? sales to get by. It?s like throwing your ad budget down a hole.

If you want to make money online, there are two ways to go about it. The first is trial and error, spending hundreds of hours in front of your computer, buying e-books and struggling perhaps a year or two before you make a dime. The second and best way is to learn from someone who has already achieved success online and can coach and guide you every step of the way.

But beware, there are many out there who will sell you garbage e-books and courses full of ideas on how to make money on the internet, but most fall short of giving you an easy to follow and workable plan. Especially if your a newbie to internet marketing.

I know first hand about this because I spent a full year struggling to make money on the internet. I bought almost every so called Guru system out there only to be let down and was still left struggling to make money. But my determination to make a living on the internet paid off and now I produce a fantastic full time income for my family solely from my online affiliate business.

Whether your a newbie or have been struggling for some time, you can achieve online success too if you don’t give up and learn the right skills from a proven Internet Wealth Building Coach.
Just stay focused, proactive and stay positive - and soon you?ll be well on your way to making outstanding money online!

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Want More Web Traffic? 5 Make-or-break Tactics To Help The Search Engines Find Your Small Business

Sunday, November 1st, 2009

Choosing effective small business keywords can be an intimidating task. Everyone knows that going to search for anything on a major search engine like Google can often return thousands of results. But does that mean defeat for your local small business? No!

There are a lot of things that can be done to get your local Web site noticed by your local customer base. Five of those techniques are invaluable in guiding you to success.

1. Use Phrases

Phrases can make a world of a difference in what can be found through search engines. Type in any single word and you’re bound to find literally thousands of results. Type in specific phrases and the results not only drastically decrease, but they become much more relevant.

For instance, a search on Google for “renovation” can bring back over 32 million listings. However, a listing for “bathroom renovation” can return less than 200,000. A search for “software” can return more than a billion results. A search for “custom accounting software” gets barely twenty-five thousand.

Many times people know what it is they’re looking for and can get fairly specific with their searches. However, if your local small business site isn’t geared to take advantage of that, it will either be lost in millions of listings or excluded from your customer’s more specific searches altogether.

2. Include Location References

Because you’re aiming to reach your local audience, including location references when choosing your small business keywords can also work well. This can mean including your specific city, metro area, well-known landmarks or even surrounding cities that you commonly provide services to.

By doing this, you accomplish two very different tasks. For one, you make your site known to the people who matter most to you. You can be found by your customers looking for you in their own location. But there’s an additional advantage to this.

When you include locations in your keywords, you eliminate a lot of unnecessary communication. With the abundance of people searching for products you may be offering, there’s no limit to how many customers you can’t help that may contact you for information. By including location, they know who you’re working for and can move on to companies that are less focused.

3. Communicate with Your Customers

As with all business choices, communication is absolutely important. If you come up with keywords that make sense to your industry as a whole, but aren’t words your common customers would use, you have failed.

Customers aren’t always in tune with the proper terminology of your industry. You would do well to interact often with your customers and find out how they refer to the products and services you offer in your own personal business.

This can be done when they’re in your store. It can also be done through surveys. Contacting your customers, explaining that you’re simply trying to better serve them by learning how they view your products and getting them to respond in their own terminology can give you a strong advantage in keyword advertising ? with the added bonus of letting your customers know you really value their input!

While other companies may be reaching out to them just as vehemently as you are, you can sprint ahead of the competition by making your local small business easier to find according to your customer’s standards.

4. Use Honesty

A huge mistake many companies make when choosing their small business keywords, is to draw people in dishonestly. Often, they’ll find out keywords that are very popular and try to jump through hoops to tie those words to their own products. This is not good business!

Instead, offer what you have according to honest keywords. You don’t just want to draw anyone and everyone that uses the Internet. You want to draw customers that really are looking for your services.

It is said by some that people who are dissatisfied with a company spread their feelings 10 times more than those who are content. If you begin to draw anyone and everyone you can pointlessly to your site, you will eventually have a large amount of people who have a simple distaste for you before they even know anything about your company.

5. Continually Reevaluate

Finally, you must recognize that language is organic. It is continually changing for a multitude of reasons. Keywords, key focuses, key everything changes based on fads, slang, trends, needs, and so on. You must continually check on how your keywords are performing.

Once you’ve found a set of keywords that work well for you, it would be good practice to reevaluate them about once a month. Check to see the popularity of those words and phrases. See if they’re no longer being used or if they’re typically being applied to something irrelevant to your company.

Your local small business is absolutely important to you. In today’s information age, your Web site can be equally important to your customers. If they cannot find it, you’re inevitably going to miss out on business you otherwise would have had.

There are other tips for choosing keywords, but they’re negligible compared to those mentioned here. If you want to be seen, you must remember to use phrases and location references. If you want to be seen by the most relevant customers, you’ll need to communicate with them and be honest. And finally, you must always remember that language changes ? as do preferences - and you have to be able to change with it.

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How To Setup An Affiliate Program To Promote Your Website

Friday, October 30th, 2009

Affiliate programs allow other people to sell or promote your products and services for commission. If you have multiple websites and distributors promoting your product, you have a much greater potential for sales than otherwise. Affiliate programs are very cost-effective because you only pay when a sales is made. An additional benefit to setting up your own affiliate program is that with a lot more websites linking to yours, your link popularity will increase in search engines, leading to increased website traffic and more sales.

However, there are so many affiliate programs competing for the interest of affiliates that you need to offer a very attractive commission for selling your product. This is particularly true if you are selling a digital product such as an e-book which is mostly all profit. For example, if your digital product is sold for $99 and you are offering your affiliates a 50% commission, your program will be very attractive to affiliates as long as you provide a high quality sales page and offer a good quality product.

Before you even begin to set up your own affiliate program, you need to make sure you have a quality product, a website that is set up to maximize search engine marketing and is easy to navigate and a professional sales page. Before you involve others in selling your product, sell it for yourself for a little while so you can iron out any problems that might crop up while the customer base is still small. Once you are confident that there are no problems with the product, you need to decide how you want to set up your affiliate program.

Before you begin, it is a good idea to ask yourself these questions:

What do you want to pay affiliates for ? leads, clicks or actual sales?
Do you want to give your affiliates their own website that is a replica of yours?
Or do you just want to give your affiliates their own unique ID to track sales?
Will you commission be a flat rate or a percentage of sales?
Do you want to sell all your products and services through affiliates, or just certain ones?
Do you want to create a single tier program that pays for sales only, or do you wish to set up a two tier program to pay the affiliate for referrals as well?
Do you wish to limit your affiliates to your own country or are you happy to go global?

Once you have made these fundamental decisions, you need to consider whether you want to run your own CGI scripts and administer your affiliate program yourself. However, this is a lot of work and you will be responsible for the security, testing, promotion and commission payments etc.

If you have a downloadable product such as e-books or software, http://Clickbank.com might be a good option. Clickbank charges an initial fee of $49.95 and allows you to process credit cards and online checks for $1.00 per transaction and 7.5% of sales. You also get a built in affiliate program. Clickbank lists your product and program on their website and visitors can either buy your products or join your affiliate program. You choose the commission rate and all commission payments are handled by them. The only real downside is that it doesn?t allow for a two-tiered system.

ClixGalore.com on the other hand does allow for two tiers, however they are much more expensive both to join and in ongoing costs. ClixGalore is an affiliate network and as such could provide you with beneficial exposure to potential affiliates.

As you can see, there are many options available to you if you want to set up your own affiliate program. There is only time to mention a few in this article, but do an internet search and take some time to explore the choices available to you in terms of computer software, third party providers and affiliate networks.

Once you have set up your affiliate program, the promotion is up to you. A good starting point for promoting your own affiliate program is to list your site at http://www.revenews.com, http://www.associateprograms.com and http://www.affiliatebroadcast.com. Blogs, forum posts and article marketing can also be used to attract interest in both your products and your affiliate program.

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